Information We Collect

When you engage with Datamotives, we collect various types of information to provide you with personalized financial education services and improve your learning experience. The information we gather falls into several categories, each serving specific purposes in delivering our educational platform.

How We Use Your Information

Your information enables us to deliver high-quality financial education services tailored to your needs. We believe in transparency about how your data supports your learning journey and helps us maintain our platform.

• Course Delivery: Providing access to educational materials, tracking your progress, and issuing completion certificates
• Personalization: Recommending relevant courses based on your interests and current skill level
• Communication: Sending course updates, educational newsletters, and responding to your inquiries
• Platform Improvement: Analyzing usage patterns to enhance course content and user experience
• Security: Protecting your account from unauthorized access and preventing fraudulent activities
• Legal Compliance: Meeting regulatory requirements applicable to educational services in Vietnam

Information Sharing and Disclosure

Datamotives maintains strict controls over how your information is shared. We only disclose personal information in specific circumstances that directly support your educational experience or fulfill legal obligations.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

• Encryption: All data transmission between your device and our servers uses industry-standard SSL/TLS encryption
• Access Controls: Strict employee access controls ensure only authorized personnel can access your information
• Regular Audits: We conduct regular security assessments and vulnerability testing of our systems
• Data Centers: Your information is stored in secure, certified data centers with physical and digital security measures
• Incident Response: We maintain detailed incident response procedures to address any potential security breaches promptly

While we implement robust security measures, no online platform can guarantee complete security. We encourage you to use strong, unique passwords and keep your login credentials confidential.

Your Rights and Control

You maintain significant control over your personal information and how we use it. Understanding your rights empowers you to make informed decisions about your data and privacy preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Our retention periods vary based on the type of information and how it's used in our educational services.

• Account Information: Retained while your account is active and for two years after account closure
• Course Records: Academic progress and completion records maintained for seven years to support career verification
• Payment Information: Financial transaction records kept for five years as required by Vietnamese accounting regulations
• Communication Data: Support tickets and communications retained for three years for quality assurance
• Website Analytics: Aggregated usage data retained indefinitely in anonymized form for platform improvement

After retention periods expire, we securely delete or anonymize your information. Some anonymized data may be retained indefinitely for research and platform improvement purposes, but this data cannot be linked back to you personally.

International Data Transfers

While Datamotives operates primarily in Vietnam, some of our service providers and technology infrastructure may be located internationally. When your information is transferred outside of Vietnam, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses, adequacy decisions, and other approved mechanisms to ensure international transfers meet Vietnamese data protection requirements. Your information receives the same level of protection regardless of where it's processed geographically.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. These small files help us remember your preferences, maintain your login session, and understand how you interact with our educational content.

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality and your ability to access course materials.

Children's Privacy

Datamotives is designed for adult learners and professionals. Our courses focus on advanced financial concepts and business growth techniques appropriate for individuals 18 years and older. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected information from someone under 18, we will delete this information promptly. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through your registered email address and provide a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our platform after policy changes indicates your acceptance of the updated terms.